iCue Smart Care Assistant _ Customer Experience Insights_P2

Booth No: K404

Characteristic

iCue Smart Care Assistant – Customer Testimonials

"After using the iCue Smart Mattress, we can not only monitor the residents' conditions in real time but also track the caregiving staff’s performance. This serves as a valuable reference for improving the quality of care."
— Liuqiu Township Health Center Nursing Home

"The Quality Incentive Program has encouraged long-term care facilities to adopt smart technology, significantly enhancing care quality. After evaluating various products, we chose iCue Smart Assistant by Wistron Medical, which effectively monitors caregivers' turning quality. The system analyzes breathing irregularities and immediately notifies the facility. Although we've only used it for two months, we can already see the company's dedication to product quality and service."
— Jhushan Show Chwan Hospital Nursing Home

"The iCue system helps our facility understand each resident’s individual daily routine, allowing us to provide more flexible care schedules, reduce unnecessary nighttime awakenings, lower the risk of falls, and improve residents' sleep quality."
— Mingshan Ci'anju Elderly Nursing Home, Kaohsiung

"The iCue Smart Care Assistant enhances both efficiency and care quality. Wistron not only provides professional smart equipment but also offers fast customer support and timely alerts for abnormal conditions. Their ability to communicate effectively with the caregiving team makes them a reliable partner for long-term growth."
— Yingxin Hospital

"The iCue Smart Mattress acts as an assistant for our staff, providing real-time alerts for bed exits and prolonged lying down. It also monitors residents’ breathing and sleep conditions, easing caregiving burdens while improving efficiency and care quality."
— Cihui Elderly Long-Term Care Center, Pingtung

"Since implementing the iCue Smart Mattress, we have cared for palliative patients, and it has greatly boosted our staff’s confidence in end-of-life care. It allows us to monitor terminal patients in real time and immediately notify families when abnormal vital signs appear, enabling them to say their final goodbyes without regrets."
— Rongyuan Nursing Home

"As first-time users of smart mattresses, we found the monitoring of breathing, bed exits, and prolonged lying highly accurate. The breathing reports provide insight into residents' respiratory conditions, allowing early intervention. The system’s user-friendly interface further enhances our facility’s care quality."
— Ping'an Nursing Home

"Smart assistive technology is becoming an essential part of future caregiving services, particularly in reducing frontline caregivers' workload. The iCue Smart Assistant by Wistron Medical is lightweight, easy to use, and highly effective."
— Jingjue Elderly Nursing Home

"The iCue Smart Mattress integrates advanced sensing technology, providing real-time health monitoring and detailed data analysis. This helps caregivers understand residents’ routines and health conditions, enabling the development of more scientific and personalized care plans. It not only improves residents' quality of care but also enhances operational efficiency, delivering significant value to both residents and facilities."
— Hesong Long-Term Care Institution, Taoyuan